01 / RESIDENT ENQUIRIES
Less inbox admin
An enquiry arrives. AI finds the property details, answers routine questions and records the conversation. Your team handles the exceptions.
For property managers
Less admin.
More time.
We build AI solutions around your team and software — helping you handle resident enquiries, coordinate repairs and reduce everyday admin.
Built for the way you work. With your team in control.
Built for your property teamTailored to your processesSet up around your existing software
TAILORED TO YOUR PROPERTY TEAM
Your everyday tasks.
A better way to work.
We identify the repeated work, build a solution around it and connect it to the tools you use.
02 / REPAIRS & CONTRACTORS
Keep repairs moving
A repair is reported. A job is recorded, the right contractor is contacted, updates are chased and the resident is kept informed.
03 / OFFICE ADMIN
Connect the everyday work
New information arrives. Records are updated, documents are filed and a clear summary is prepared — without entering everything twice.
One enquiry. The whole workflow handled.
From the first message to the next update. See the steps we can automate for your team.
One enquiry. The admin handled.Illustrative example
STSophie · Willow Gardens
“The entrance gate won’t close.”
One email starts the whole routine workflow.
WHAT HAPPENS AUTOMATICALLY
Resident informed. Repair tracked. No manual chasing.
An example of what we can build around your software. You set the rules; exceptions come to your team.
AN EXAMPLE OF WHAT WE CAN BUILD
An email arrives.
The next steps are prepared.
Here’s one possible solution for resident enquiries. Review a reply and task, then approve the example to see what happens next.
Resident Inbox / interactive demoFictional sample data
Choose an enquiry
Ready for your team to check
Draft resident response
Illustrative demo, not a live product. No messages are sent or tasks created in real systems.Review once. Keep the work moving.
HOW WE WORK
Start with one task.
Make it easier.
We start with your process, agree what would help and build a solution to fit. Each project has a clear scope and price.
01 / UNDERSTAND
Understand the task
Show us how you handle an enquiry today. We identify the repeated steps and the decisions your team needs to keep.
02 / CONNECT
Check your software
We check your software connections, choose the right tools and agree a practical solution before work starts.
03 / BUILD
Test with your team
We build your solution, test it with sample information and help your team put it into use.
04 / MEASURE
Measure the difference
Check the time saved and how often work needs correcting. Decide whether it is worth expanding.
KEEP WHAT WORKS
Keep your software.
Reduce the manual work.
We use your existing email and property software wherever practical. Connections are checked first, so the solution fits your setup.
Shared inboxesMicrosoft 365 / Google Workspace
Property informationBuildings, residents and past enquiries
Contractor updatesRepair details, tasks and follow-ups
Your rulesAutomate routine work · review exceptions
YOUR FIRST PROJECT
Try one task.
See the difference.
Start with one repeated task that takes up your team’s time. We agree what to build, test it together and measure the difference.
Resident emails, contractor follow-ups or office admin: the right starting point depends on your business.
YOUR TEAM · YOUR PROCESS · YOUR SOLUTION
Pricing on request
A tailored quote for your team and software
- Review of your process and software
- A solution built around your agreed task
- Automation rules agreed with your team
- Team guidance and measured results
We agree the work and price before starting. Any software costs and ongoing support are explained in your quote.
BEFORE YOU ASK
Practical questions.
Straight answers.
Are you selling a ready-made tool?
We build tailored solutions rather than sell one fixed platform. The demo shows an example of what is possible. Your project is designed around your team, your task and the software you use.
Can routine work happen automatically?
Yes, where your software supports it and you agree the rules. Routine replies, task updates and follow-ups can run automatically. You choose which actions need approval; urgent issues, uncertain answers and anything outside the agreed rules come to your team. The interactive demo below shows an approval-based example.
Can you connect to our existing software?
We check first. Some systems allow direct connections; others have limits. We explain what is possible with your setup before you agree to the work.
What about resident data?
We start with made-up examples or enquiries with personal details removed. Before using real resident information, we agree who can access it, which services will process it and how long it will be kept.
What do we need to get started?
Show us the task you want to improve and the software you use. Relevant examples with personal details removed help us work out what to build.
Do you guarantee time savings?
We measure how long the task takes before and during the pilot, and check the quality of the work. Any recommendation to expand is based on those results.
START WITH YOUR EVERYDAY ADMIN
What takes up
your team’s time?
A 30-minute conversation about your team, your software and where admin takes up time.
Book a 30-minute discovery call